Terms and
conditions
The short rules that keep the room fair for everyone: booking, cancelling, packs and looking after yourself on the mat.
Last updated 1 October 2026
On this page
Booking a class
Every class needs a booking, in the studio and online. A booking holds one mat for you until five minutes after the class starts.
Cancelling
Cancel up to 12 hours before a group class and the class goes back to your pack. Later cancellations and no-shows use the class. Private sessions can be moved free of charge up to 24 hours before.
Packs and plans
Class packs are valid from the day you buy them: two months for the 5-class pack and four months for the 10-class pack. Monthly plans renew each month and stop whenever you ask, before the next renewal date.
Packs and plans are personal and cannot be shared, except for the 10-class pack’s one guest pass.
Unused classes are not refunded, but we extend a pack for illness or injury on request.
Your health
Yoga is safe for most people, but you know your body best. Tell Inés about injuries, pregnancy or medical conditions before class, and check with your doctor if you are unsure. Rest whenever you need to.
Online classes
Online classes stream live and stay available for 48 hours. Please do not share links or recordings. Practise in a clear space where you cannot slip or knock into anything.
Changes and law
We may update these terms and will post the date at the top of this page. These terms follow Spanish law, and any dispute goes to the courts of Valencia.
Questions about this page? Write to hola@sorayoga.es and Inés answers within a week.
